Accessibility Statement for Rubbish Clearance Kennington

Rubbish Clearance Kennington is committed to ensuring that our waste removal and rubbish clearance information and services are accessible to as many people as possible in the Kennington area. We aim to provide an inclusive online experience so that all customers, including disabled users, can learn about our services, request collections, and contact us without barriers.

Our Commitment to Accessibility

We are continually working to improve the accessibility and usability of our website and digital content. Our goal is to align our online services with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

By following these guidelines, we aim to ensure that people in Kennington who rely on assistive technologies can access essential information about our rubbish clearance services, pricing details, and booking options with confidence and ease.

WCAG 2.1 AA Standards

We strive to meet WCAG 2.1 AA success criteria across our main public pages. This includes ensuring that content is perceivable, operable, understandable, and robust. We review our site design, structure, and code to support these standards, particularly for core rubbish clearance Kennington service pages where customers make key decisions and enquiries.

Where full compliance is not yet possible, we work to provide alternative options or accessible contact routes so that users can still request information or book a rubbish clearance service in a way that works for them.

Screen-Reader Support

Our website is designed to work with common screen-reader software used by blind and visually impaired people. We aim to provide clear page titles, descriptive headings, and meaningful text for buttons and controls so that users can understand the structure and content of each page.

Where images are essential for understanding a service, we aim to include appropriate alternative text so that screen readers can convey this information. Text content is structured to be logical when read aloud, helping screen-reader users navigate through our rubbish clearance Kennington information efficiently.

Keyboard Navigation

We understand that many users cannot operate a mouse or touchpad and rely on a keyboard or alternative input devices. Our site is being developed to allow navigation using only a keyboard, including the Tab, Shift plus Tab, Enter, and arrow keys. Interactive elements such as forms, menus, and buttons are intended to be reachable and usable via keyboard navigation.

Focus indicators are provided where possible so that users can clearly see which element on the page is currently selected when moving through the site. This helps ensure that booking a rubbish clearance in the Kennington area can be carried out without a mouse.

Ongoing Improvements

We recognise that accessibility is an ongoing process, not a one-time task. We regularly review our website and listen to user feedback to identify barriers that may affect people with disabilities. As our rubbish clearance services expand in the Kennington area, we will continue to update content, forms, and page layouts with accessibility in mind.

We may occasionally publish third-party content or use external tools that are outside our full control. In such cases, we still aim to offer accessible alternatives so that vital information about our services remains available to all users.

Contact for Accessibility Requests

If you experience any difficulty using our website, or if you encounter content that you find hard to access, we want to hear from you. We welcome requests for information in alternative formats and feedback on how we can improve accessibility for our rubbish clearance services in Kennington.

You can contact our team by telephone to discuss accessibility concerns, request assistance with using the site, or arrange a rubbish clearance booking through an accessible method. When you contact us, please describe the issue you faced, the page or service you were trying to use, and any assistive technology you rely on. This information helps us resolve problems quickly and make lasting improvements for all users.

We are committed to making Rubbish Clearance Kennington a service that everyone can use confidently, safely, and independently.